Refund policy

Georgia Girl Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unworn, unused, with original tags attached, and in its original packaging. You must also provide proof of purchase.

To start a return, please contact us at girlgeorgia@gmail.com. Once your return request is approved, we will provide instructions on how and where to send your item. Returns sent without prior authorization will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If your item is defective, damaged, or you received the wrong item, contact us within 7 days of delivery at girlgeorgia@gmail.com with photos of the issue. We will work quickly to resolve the problem.

Non-Returnable Items

Because many Georgia Girl products are made to order through our fulfillment partner, we do not accept returns or exchanges for:

  • Customized or personalized items

  • Final sale items

  • Gift cards

  • Items showing signs of wear, washing, or use

Exchanges

We currently do not offer direct exchanges. If your return is approved, you may place a new order for the desired item.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 5–10 business days. Shipping fees are non-refundable.

If you have any questions regarding returns or refunds, please contact us at girlgeorgia@gmail.com.